Convergence of banking and telecoms
by Alejandro González, Dr. Karim Taga, Richard Beetz
Will digitalization encourage cooperation?

Telecom operators and retail banks have been converging for years. As remaining barriers vanish and extrinsic factors push further convergence, banks will see increasing competition from telecom operators, which will aggressively enter into financial services, especially in transactional lines of business. In this Viewpoint, we explore the opportunities for competition or co-opetition between these industries that are ready for cross-fertilization.